Refund policy

At Ikkori, we strive to provide our customers with high-quality products and excellent service. If for any reason you are not satisfied with your purchase, we offer a hassle-free return and refund process.

Returns: You have 7 days from the date of delivery to initiate a return for any reason. To be eligible for a return, the item must be unworn, unwashed, and in its original condition with all tags and labels attached. The item must also be returned in its original packaging, including any accessories or freebies that were included with the purchase.

To initiate a return, please contact our customer service team at shopikkori@gmail.com. Once your return request is approved, we will provide you with a return shipping label and instructions for returning the item.

Refunds: Once we receive your returned item, our quality control team will inspect it to ensure it meets the return criteria. If approved, we will initiate a refund to your Ikkori wallet, which can be used to purchase other products from our website.

For Cash on Delivery (COD) orders, a penalty of Rs. 100 will be deducted from the refund amount to cover the delivery charges incurred during transit.

Bank Transfers: If you prefer to receive a refund via bank transfer, please note that a processing fee may apply. The refund amount will be credited to the original payment method used for your purchase.

Refund Processing Time: Please allow up to [X business days] for us to process your refund after receiving and inspecting the returned item. The refund processing time may vary depending on your banking institution and payment method.

Exceptions: We reserve the right to refuse a refund or exchange if the returned item does not meet the return criteria, shows signs of wear or damage, or if the original packaging and accessories are missing.

Please note that this Refund and Return Policy is subject to change without prior notice. For the most up-to-date information, please visit our website or contact our customer service team at shopikkori@gmail.com.

Fabrik Lust LLP (Trade Name: Ikkori) values its customers and strives to provide a seamless and satisfactory shopping experience.